FULL TIME -
FRONT DESK LEAD ADMINSTRATOR
Join our Front Office team of Administrative Professionals!
Are you friendly, dependable, quick-learner who strives to continually raise the bar? Are you motivated to further develop our Brokerage's administrative function? Do you like process and structure? Then you just may be the one we’re looking for!
Sutton Group - Old Mill Realty Inc. is seeking a well-rounded, self-motivated individual to fill our full-time Front - Desk Lead Administrator position. The Front Desk - Lead Administrator is a vital team member, and holds the responsibility of being the"Faceof the Brokerage”. This individual must have the ability to professionally communicate, be comfortable with technology and working in a fast paced environment. They must be co-operative, patient, methodical and someone who pushes for solutions.
This position is full-time [35-40 hours/week] Monday to Friday between 9:00am and 5:00pm and/or 12:00pm- 8:00pm shifts.
Some of the duties include, but are not limited to:
In addition to the above, the successful candidate:
Qualifications
If you think that this may be the job for you, please forward your cover letter and resume. We thank all applicants but only those who qualify will be contacted.
Sutton Group - Old Mill Realty Inc. is seeking a well-rounded, self-motivated individual to fill our full-time Front - Desk Lead Administrator position. The Front Desk - Lead Administrator is a vital team member, and holds the responsibility of being the"Faceof the Brokerage”. This individual must have the ability to professionally communicate, be comfortable with technology and working in a fast paced environment. They must be co-operative, patient, methodical and someone who pushes for solutions.
This position is full-time [35-40 hours/week] Monday to Friday between 9:00am and 5:00pm and/or 12:00pm- 8:00pm shifts.
Some of the duties include, but are not limited to:
- Assisting with the development and implementation of new and existing office processes and policies
- Preparation of the monthly Front Desk schedule
- Training of part-time administrative team members
- New Realtor office orientation and on-boarding
- Managing a multi-line phone system, and accurate transcribing in-coming messages
- Greeting clients and the public politely and courteously
- Processing new MLS listings and appointment instructions
- Preparation of offers, amendments, waivers and other related documents, as required
- Proficient on the computer including data entry, email, internet, social media, Microsoft Office, etc.
- Trouble-shooting day-to-day issues
- Assisting the Realtors with copiers and office processes when necessary
- Assisting Realtors with feature sheets, draft letters and other documents, as required
- Maintaining office supply inventory
- Receiving and distributing mail and courier packages and processing outgoing mail
- Other projects and assignments as necessary and required
In addition to the above, the successful candidate:
- must believe and practice a client/Realtor centered approach with a commitment to providing outstanding service.
- must be able to follow instructions, prioritize and adhere to strict deadlines as well as be able to exercise sound judgment, discretion and confidentiality and have an ability to adapt to changing demands.
Qualifications
- Minimum of a College Diploma in Office Administration
- Excellent organization and time management skills
- 1+ years of experience in a similar position
- Previous experience in a Real Estate Brokerage, customer service role and/or with Quick Office Commander/QTRS software, familiarity/interest with marketing is considered an asset
If you think that this may be the job for you, please forward your cover letter and resume. We thank all applicants but only those who qualify will be contacted.
IMPORTANT! Please include your cover letter + resume and title the email with the job title. We look forward to hearing from you!